Returns & Exchanges Policy
At USN Online Store, we want you to be completely satisfied with your fashion purchase. If you're not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are unworn and in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.